Code of Conduct
Relations with Clients: Members must deal with clients in an ethical manner, agreements and terms & conditions need to be accurately and clearly stated and implemented in good faith; job undertaken should be completed on time in an efficient manner and the interest of clients should be safeguarded maintaining full confidentiality.
Relations with Other Members: Members must convey a professional and constructive attitude in dealing with other members, refrain from derogatory / hateful comments in any forms, displaying courtesy and fairness; proper respect should be shown to property rights, work outcomes, confidential information, and client/vendor relations of fellow members; members will not engage in damaging, reproachful or predatory tactics. In recruiting employees from fellow member companies, appropriate clearance in the form of No Objection Certificate must be obtained in order to avoid any dispute. BASIS will have the right to neutralize any such conflict through arbitration and the members involved must conform to the decisions of the arbitration committee of BASIS. Member must exercise the arbitration before taking any legal actions on another member.
Relations with Employees: BASIS members shall take necessary steps to hire quality employees, offering equal and fair prospects for career growth and advancement. All employees will be given a letter of employment stating the terms and conditions of employment and the employer must honor these terms. Furthermore, the employees should be duly notified regarding their obligation to keep important data confidential, refrain from copyright violation and maintain professional conduct, failure to which would result in legal consequences as per the law of the land.
Relations with Public: All BASIS members must perform their role as good corporate citizens, encouraging the effective use of information technology as a tool for bringing social and economic benefits to the community, thus ensuring their Corporate Social Responsibility (CSR).If any person use the name of BASIS to create a forum or a page or a group in the social media, he/she has to take prior written permission from BASIS.
Relations with International Community: BASIS members should promote communication and business dealings with organizations in foreign countries in accordance with international cooperation. They must not diminish Bangladesh’s growing image abroad, rather their efforts must uphold and contribute towards the positive branding of the country in the course of conducting international business.
Intellectual Property Protection: BASIS members should discourage the usage of pirated software.
Relations with BASIS: All dues to BASIS must be cleared in time by the members and they should update their contact information with BASIS. BASIS reserves the right to cease the membership if the dues are not paid within proper date. As a part of its research or review of member company operation, BASIS will periodically conduct surveys in which members must provide accurate information. BASIS may also ask for the evidence in connection with the supplied information and the members will have to provide the required evidence. BASIS will have the right to arbitrate in case of disputes arising from the financing, human resource or IPR issues and the members will have to conform to the decisions of the arbitration committee of BASIS.
If any member is representing BASIS in any forum (public / internal / social media or any other forms), he / she must uphold the interest or confidentiality of BASIS or its members. He / she must not breach any confidentiality of documents in the public domain. He / she must update BASIS of the communications / outcome of the forum representation immediately, do not conceal information and shall not receive any financial / non-financial privileges without notifying BASIS.
Additional code of conduct of Executive Committee (EC) members
Member of EC must take proper nomination from President/EC for representing in different committees as BASIS representation. He/she must update BASIS of the communications/outcome of that representation immediately, conceal information and shall not receive any financial/non-financial privileges without notifying BASIS. EC Member must exercise the arbitration before taking any legal actions on another member.
EC member must maintain the confidentiality of the documents of other members and should not exercise undue access or preserve personally the confidential documents submitted for different services.EC members will not be entitled to business or to make financial transactions with BASIS during their tenure.
If any member violates the Code of conduct, EC reserves the right to cancel the membership if the answer of a show-cause notice, served to the member stating the violation, is not satisfactory.
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12 Kawran Bazar, Dhaka -1215
Phone: +880 96 12322747,
+880 2 550 121 55;
Fax: +880 2 8144709
Important LinksICT Division, Bangladesh a2i – Access to Information National Board of Revenue (NBR), Bangladesh
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